12 years ago, my husband Steve Kenley and I, Nicky Kenley, embarked on the daunting task of moving house. Despite the presence of reputable moving companies in our area, our personal encounters left much to be desired in terms of customer service and value for money. Dissatisfied with our experiences, we made a bold decision to establish our own moving company.
Thus, Reds Removals was born with a single mission: to provide exceptional customer service and value to those navigating the often stressful process of relocation. Initially, we aimed to cater to the local community, focusing on transporting single items and small homes. However, fate had other plans for us.
In a matter of months, we found ourselves inundated with requests from individuals and businesses of all sizes, spanning the breadth of the UK. Undeterred by the scale of the challenge, we rose to meet each demand with unwavering dedication and professionalism.
Today, as we reflect on our journey, we can proudly declare that we have not only met but exceeded our own expectations. Through sheer determination and a commitment to excellence, Reds Removals has blossomed into a reputable force within the industry. Our success story is not merely measured in numbers but in the countless lives we’ve touched and the seamless transitions we’ve facilitated.
One of the most rewarding aspects of our venture is the overwhelming support and endorsement we’ve received from our satisfied clients. A staggering 80% of our business stems from personal recommendations, a testament to the trust and confidence our customers place in us. Their glowing reviews, scattered across various online platforms, serve as a poignant reminder of the impact of our service on their lives.
As we continue to expand and evolve, guided by our core values and unwavering commitment to excellence, we remain eternally grateful for the opportunity to serve our clients and make a meaningful difference in their lives. With each successful relocation, we reaffirm our belief that we are indeed on the right track, poised to leave an indelible mark on the landscape of the UK moving industry.
We know we are on the right track as 80% of our work comes from personal recommendations from satisfied clients. Our reviews are a tribute to the service and goals of Reds Removals and we are extremely grateful for all the feedback we have received across all of our online platforms.
